CGI Terms of Use

Welcome to CGI Holistic Fitness & Spa ("we," "our," "us"). By accessing or using our website (https://www.cgiholisticfitness.com/) or any of our services, you agree to be bound by the following terms and conditions ("Terms"). These Terms govern your access to and use of the website, including any related services, content, and functionality offered. If you do not agree, please do not use our website or services. For any questions regarding these Terms, you may contact us directly at info@cgiholisticfitness.com.

1. Use of the Website

• Personal Use Only: Our website is intended for personal, non-commercial use. Users are prohibited from scraping, copying, or reproducing website content for commercial purposes without express written consent. Any attempts to hack, bypass security measures, or interfere with the website's functionality are strictly prohibited. Additionally, the use of automated tools or bots to access or interact with the website is not permitted.
• Legal Compliance: You agree to use the website in compliance with all applicable laws and regulations, including but not limited to those related to intellectual property, data protection, consumer protection, and online conduct. This includes refraining from using the website to engage in fraudulent activities, disseminate harmful or illegal content, or breach the rights of any third party. Failure to comply may result in legal action or termination of access to the website.
• Prohibited Activities: Any unauthorized use of the website is strictly prohibited, including but not limited to accessing restricted areas without permission, attempting to disrupt the website's functionality, or using the website to distribute harmful or illegal content. Users found engaging in such activities may face suspension of access, legal action, and/or reporting to the relevant authorities.

2. Membership and Service Use

• Membership Approval and Usage: All memberships are subject to our approval and must be used solely by the registered individual. Memberships and online purchases of products or services are generally non-transferable and must be completed by the registered user. However, transfers or gifting may be permitted with prior approval from management.
• Accurate Information: When making online purchases, customers are responsible for providing accurate and complete information. CGI Holistic Fitness & Spa reserves the right to cancel or refuse any transaction if fraudulent activity is suspected.
• Subscription Services: For subscription-based services, cancellations must be submitted through your account portal or by contacting customer service at least 14 days before the next billing cycle to avoid charges.
• Misuse of Accounts: Any misuse of accounts, such as sharing login credentials, may result in suspension or termination of access.
• Adherence to Facility Rules: Members must adhere to all facility rules and regulations, which include respecting staff instructions, following posted safety signs, and ensuring the use of equipment aligns with provided guidelines. Misuse of facilities or engaging in unsafe practices may result in suspension or termination of membership privileges.
• Refund Policy: Services purchased are non-refundable unless otherwise stated. Exceptions may apply in cases of billing errors, defective products, or if a service cannot be rendered due to unforeseen circumstances. Refund requests must be submitted in writing within 30 days of purchase and will be reviewed on a case-by-case basis. Approved refunds will be processed within 14 business days and may be subject to a processing fee.

3. Indemnification

You agree to indemnify and hold CGI Holistic Fitness & Spa, its affiliates, employees, officers, and directors harmless from any claims, damages, liabilities, or expenses, including reasonable attorney's fees, arising out of your use of the website, violation of these Terms, misuse of services, or infringement of any third-party rights. This indemnification obligation includes claims arising from unauthorized access to your accounts, breach of security measures, misuse of intellectual property, or failure to adhere to applicable laws and regulations, unless caused by our negligence. Furthermore, you agree to cooperate with us in the defense of any such claims and understand that this indemnification extends to third-party claims related to data breaches caused by user actions.

5. Modifications

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Users are encouraged to regularly review the Terms to stay informed of any updates. If significant changes are made, we may notify users via email or through a prominent notice on our website. Continued use of the website after updates constitutes acceptance of the revised Terms.